FAQs
Useful Information
We want to ensure your day at Fontwell Park is a good one and that every aspect meets your expectations. This section can assist you with everything from deciding which Raceday you wish to attend, selecting an admission package most suitable to you or what you should wear on the day! If you any further questions which are not available please do not hesitate to contact 01243 543335 where a member of staff will be happy to assist you.
- Which Enclosure should I choose?
- Fontwell Park has two Enclosures on a Raceday, the Premier Enclosure and the Grandstand & Paddock Enclosure. The Premier Enclosure has the prime viewing position on the racecourse on the winning line and the most comprehensive facilities. You have access to the Parade Ring, Winners' Enclosure, the Premier Bar and the Garden Bar nestled within its stunning topiary gardens. You can also dine in the Premier Restaurant and enjoy a drink within the gardens
The Grandstand & Paddock is the bigger enclosure and has excellent facilities and viewing areas. You have access to the main Kerman Grandstand, the Comedy of Errors, Salmon Spray and National Spirit Bar's which all have access to Tote betting outlets/shops, the Parade Ring and the Winners' Enclosure. There is a wide range of food outlets throughout the enclosure serving fish and chips to hog roasts.
- How do I book tickets?
- Tickets and admission packages can either be booked online or by calling the Racecourse Office 01243 543335. Although it is not compulsory to book in advance, we do recommend it - all tickets are sent well in advance along with Racecourse information so all you have to do on the day is have fun!
- What are the advantages of booking an all-inclusive package?
- All-inclusive packages are great value for money and ideal for the novice racegoer who wants all elements of their day at the races included in one easy step. Our Classic Raceday package incorporates an exclusive behind-the-scenes-tour of the Racecourse and your host for the day will be hand to answer any questions.
- What discounts do you offer to groups?
- We offer a 20% discount on bookings of 15 tickets or more (booked in advance).
- Is Fontwell Park suitable for children and families?
- Children aged 15 and under, are admitted free when accompanied by an adult. On selected days we also provide a variety of entertainment and attractions to appeal to all ages - from live music, to jugglers, face painting and fairground rides.
We also provide parent and baby changing rooms in the Grandstand & Paddock Enclosure.
- Are there facilities for people with disabilities?
- Fontwell Park aims to provide an accessible environment for all our racegoers, particularly those with disabilities. We provide disabled parking spaces and use of wheelchairs. Disabled toilets are available in both the Premier and Grandstand & Paddock enclosures.
We have recently completed work on a viewing ramp which offers excellent views of the racecourse and accommodates up to 12 wheelchairs.
Disabled customers pay the standard full admission price, for whichever enclosure they choose to enter. For those disabled customers dependent on a carer to help them during a race meeting, their carer is admitted free of charge.
- Is there a dress code?
- Fontwell Park does not operate a strict dress code policy however customers are asked to wear smart, casual clothes in all enclosures. In the Premier Enclosure customers are requested not to wear sports shorts, ripped denim or football shirts. Shirts must be worn at all times in both enclosures.
- Can I bring my dog to the Racecourse?
- With the exception of guide dogs for the blind, dogs can only be brought into the centre of the course and must be either tied to the car or kept on a leash at all times.
- Can I bring a picnic?
- Food and drink cannot be brought into the enclosures.
- Can I bring my camera?
- Customers may take photographs for private purposes. Under no circumstances can they be used for publication. Please do not use flash photography near the horses.
- Do I have to pay for parking?
- Parking is free in our main car park, but there is a charge of £5 per vehicle to park in the centre of the course.
- Can I bring a coach?
- Coach parties are always welcome at Fontwell Park and there is plenty of room for parking.
- Can I transfer between Enclosures?
- You can upgrade your Grandstand & Paddock ticket to gain access to the Premier Enclosure for £5 on the day of racing only at the Racecourse Office, which is located to the right of the Comedy of Errors Bar.
- Where can I get food and drink?
- Both Enclosures have a wide range of catering facilities and bars offering a variety of hot and cold food including burgers, fish and chips, hot dogs, curries, hog roast, sandwiches, snacks, cakes and beverages.
Within the Premier Enclosure the Premier Restaurant serves a delightful three-course meal for £40.00 per head. This is in addition to your admission badge and reservations can be made through calling the Racecourse Office 01243 543335.
- Is there a cash machine at the Racecourse?
- A cash machine is located in the lobby of the Kerman Grandstand (next to the Comedy of Errors Bar)
- What happens if racing is abandoned?
- If the meeting is abandoned before the first race, a full refund will be made. If the meeting is abandoned after the first race but before the third, a 50% refund will be made. If the meeting is abandoned after the third race, no refund will be made. No refunds will be paid on the race day itself. All badges should be mailed to the Racecourse Office after the race day and refunds will be dealt with via the post.
- Does the weather affect the Racing?
- Occasionally a race meeting may have to be abandoned due to extreme weather conditions which cause the track to become unsafe, for example excessive rain or frozen ground. However this is very rare, and racing can take place under most conditions. There is plenty of space under cover in the case of bad weather.
Very occasionally we may need to abandon a race meeting that is already underway due to a worsening in conditions.
- Where can I obtain more information on Racedays?
- The race programme is a useful tool to guide you through your day at the races, with details about each race and other helpful information. Programmes are sold at the Racecourse Entrance.
If you require further leaflets or have any queries please call into the Racecourse Office which is located to the right of the Comedy of Errors Bar. Alternatively please approach any member of staff who will be happy to assist you.
